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Explain extended ERP And Its Components - ERP

Extended ERP components are the extra components that meet the organizational needs not covered by the core components and primarily focus on external operations. The common extended ERP components are : 

Business Intelligence Components : 

ERP systems offer powerful tools that measure and control organizational operations. Many organizations have found that these valuable tools can be enhanced to provide even greater value through the addition of powerful business intelligence systems. Business intelligence describes information that people use to support their decision-making efforts. 

Customer Relationship Management Components : 

ERP vendors are expanding their functionality to provide services formerly supplied by Customer Relationship Management (CRM) involves managing all aspects of a customer‟s relationship with an organization to increase customer loyalty and retention and an organization‟s profitability. 

Supply Chain Management : 

It is a systems approach to managing the entire flow of information materials, and services from raw materials suppliers through factories and warehouses to the end customer. SCM is different from supply management which emphasizes only the buyer-supplier relationship. 

E-Business :

E-business stands for “electronic business”, which involve communications and doing business electronically through the Internet.  

Differences between ERP and Extended ERP


Element ERP  Extended (ERP)
Role  Internal Enterprise
optimization
Whole value chain participation
Domain  Manufacturing and
distribution
All sectors/ segments
Function  Manufacturing, sales,
finance, HR
Cross industry, industry sectors,
and specific industry processes.
Process  Internal, hidden  Externally connected to other
stakeholders
Architecture  Web-aware, closed  Web-based, open and component-based
Data  Internally generated and
used
Internally and externally
published and used.

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